Great hospitality doesn’t happen by accident. It comes from preparation, experience and the right people. At Serve, we provide trained, experienced and ready-to-go bar crew, front of house teams and general event staff across Cornwall, Devon and Somerset.
Here at Serve, we work alongside venues, event production companies and planners, caterers, venues and brands to deliver professional hospitality teams who understand how events ACTUALLY run. From bar and waiting teams, to general event support, brand ambassadors and
Behind the scenes, our leadership team is made up of event professionals, who years of experience across event coordination, festival logistics, brand ambassador roles and bar management, so we know first-hand how important it is to have the right team is on the day.
From intimate weddings and private celebrations to busy festivals and large-scale corporate events, our focus is always the same: reliable teams, professional service and a calm, capable presence on site.
Why Serve.
At Serve, we focus entirely on hospitality roles. Our team is carefully recruited, trained and supported so they arrive confident in the role they’re stepping into and ready to contribute to the wider event team.
We invest time in:
• recruiting people with real hospitality experience
• ongoing training through Serve Academy
• clear pre-event briefings
• building a like-minded, reliable team who enjoy the work they do
Because when people feel confident and supported, service runs more smoothly and guests feel looked after.
Our values are simple:professionalism, reliability and a personal approach to nurturing our team and our client relationships.
Meet the Team.
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Rachael
Founder & Operations Manager
With a diverse background in event operations, logistics and co-ordination, I worked out very early in my career that reliability and consistency is the most important part of providing excellent customer service at events. My aim has always been to create a professional hospitality service for our clients, as well as inspire positive change within the hospitality industry by offering flexible, accessible and enjoyable work and training opportunities for our crew.
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Kathryn
Payroll & Accounts Manager
I have spent many years working in pubs, restaurants and hotels whilst completing my accounting qualifications. I’ve seen the highs and the lows of working in the hospitality industry, and I enjoy working with others to help them succeed and thrive. Combined with my experience in various accounting roles, I have a great understanding of the needs of our teams and our clients.
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Rosie
Marketing Assistant
My background is in events and hospitality, having worked as an event manager, as well as managing restaurants and cafés, working in corporate events and spending time in the yachting industry. Those roles gave me a real understanding of the pace, organisation and attention to detail required to deliver great events and service. Now working in marketing with Serve, I help share the story behind the business and connect with clients across the Southwest.
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Alisha
Operations Assistant
I’ve been lucky to be part of the Serve team since turning 18. After gaining early experience working at festivals, pubs, and restaurants, I joined as event crew and quickly developed a passion for the events industry. Over the years I progressed from apprentice and part-time assistant to Event Staffing Manager, overseeing teams across Devon and Cornwall. Following a period of maternity leave, Serve now allows me to work flexibly while continuing to grow my hospitality skills and involvement in the industry.